About Me

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Turning Complexity Into Clarity

I'm a Senior Instructional Designer with more than 26 years of experience helping organizations turn complex information into clear, usable training and performance support.

My career has spanned healthcare, clinical research, technology, education, nonprofit, and corporate environments. Across every industry, I've seen the same challenge:

People perform better when expectations, processes, and support systems are clear.

That's why my work focuses on more than training alone. I help organizations create onboarding programs, documentation, performance support tools, and learning solutions that improve consistency, adoption, and results.

Whether I'm designing an eLearning course, building a workflow guide, or developing a scalable onboarding process, my goal remains the same:

Turn complexity into clarity and help people succeed.

My Process

Every project is different, but my approach remains consistent:

Understand the problem.

Identify the performance challenge, business need, or process gap before recommending a solution.

Clarify the information.

Organize complex content into clear, usable, and actionable pieces.

Design the right solution.

Create learning, documentation, onboarding resources, or performance support tools based on the actual need.

Collaborate and refine.

Work closely with SMEs and stakeholders to ensure accuracy, alignment, and adoption.

Deliver with purpose.

Build solutions that support performance, improve consistency, and help people succeed.

Outcomes

My work is designed to help organizations:

✓ Improve onboarding and time-to-proficiency

✓ Simplify processes and reduce confusion

✓ Increase adoption of new workflows and initiatives

✓ Create scalable learning and support resources

✓ Improve consistency across teams and locations

✓ Support employee performance with practical tools and documentation

Tools I Use

Learning Design & Development

Articulate Storyline 360 • Rise 360 • Camtasia • Vyond • Canva

Collaboration & Communication

Microsoft Teams • SharePoint •• Microsoft 365 • Google Workspace • Zoom

Project & Workflow Management

Smartsheet • Wrike • Asana • Microsoft Excel

AI & Content Development

ChatGPT • Claude • Gemini • AI-Assisted Research • Content Development • Process Documentation

Learning Systems & Delivery

SCORM Packaging • Learning Management Systems (LMS) • Learning Analytics & Reporting • Virtual Instructor-Led Training (VILT) Support

Credentials

Click on each badge to view the criteria and skills needed to obtain each credential.

Applied Instructional Design Certification

Applied Instructional Design Academy (AIDA)

Completed a 9-month applied instructional design program covering ID fundamentals, Storyline, Rise, eLearning development, and instructional design process.Training included 400+ lessons, coaching, revisions, simulated client projects, and portfolio development evaluated against defined criteria.